FAQs FOR CUSTOMER
Q.1
How do I get started?

Ans: Please follow these steps –

 

  1. Sign-up and fill all the details in your profile information.
  2. Go to “Post Requirement” section, select the type of requirement, fill in all the project/requirement details and submit.
  3. Once submitted the requirement will go for admin review. Once approved, your requirement will be published to vendors. The approval process is kept so that only genuine requirements are published to vendors and no spam goes thru.
  4. You will be notified by email for any proposals that you shall receive pertaining to your requirement.
  5. You can then view the proposal, view vendor profile, company details, compare vendors etc and shortlist right vendors.
  6. Once you select “Call Back” option the vendor will get an email with your contact details. So that he can contact you regarding the requirement.

Q.2
Can I see a list of vendors?

Ans: Under “Vendor Listing” tab you will see all the vendors who are listed with us. You can use various filter options such as "technology", "geography", "company size" etc to search the right vendors by your self.

Q.3
Is there fee or charges for using this service?

Ans:This is absolutely FREE service and no charges at all.

Q.4
Where do I contact for any kind of support?

Ans: We at VendorFrog are happy to provide you with the best customer service experience. You can email us at support@vendorfrog.com or call us at +91 606 606 70.


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